By joke, alfajores company apologizes and compensates users

A joke for him Day of the Innocents It cost the company Havanna, the traditional brand of alfajores in Argentina, dearly, which, in addition to apologizing, will have to send its followers an undetermined number of boxes with its products.

In the morning, Havanna posted a message on her Twitter account that read: “For those who asked! If in your work you did not receive christmas box, leave us your CUIL (Unique Labor Identification Code) and we will send you a Havanna Box”.

The response was massive. Hundreds of Argentines immediately sent their CUILs in public or direct messages to the company.

However, at 12:21 p.m., Havanna posted another tweet, revealing that the offer was nothing more than an April Fool’s Day joke. “Happy April Fools Day! Now seriously. Among the winners who participated, we are going to raffle 5 boxes! ”.

The joke was not well received by users. Most complained about the joke, but some went further, such as the Right in Sneakers site, which is dedicated to advising people on legal issues. “Promotions are binding.

Whoever leaves the CUIL should send a published offer (law 2440), “he tweeted, alluding to the law known as” Consumer Defense. ”

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“No friend. The promotion is binding; if not, set one violation of the Consumer Protection Law. I already sent the data by mp. I’m waiting for the box, ”said another user, @pablodasneves.

Others even questioned that people’s CUIL was requested through a social network.

Havanna became a trend on the net. Finally, the company had to go out and apologize in a statement also published on Twitter. “In the first place, we want to apologize – without extenuating circumstances – to all our followers and consumers for a raffle that was badly planned. There is no other excuse or explanation ”.

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And in the face of the threat of lawsuits, he reported that “to all those who have sent their CUIL as the tweet said, both publicly and privately before our notice that it was a post about April Fools’ Day, that is, , between 9:54 and 12:21, we will send you a box with Havanna products”. And he reiterated his “sincere apologies.”

It is unknown how many people will benefit from the shipment.

vare / nv

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